30 cops to benefit from quality management training
Thirty Police officers, who will soon undergo a quality management training programme, participated in an orientation session on Friday, at Texila American University (TAU), Plantation Providence, East Bank Demerara.
Quality management encompasses all of the functions of the organisation that creates and provides high-quality products and services that meet the expectations of consumers and create ultimate satisfaction.
Upon successful completion of this programme, the officers and ranks will be able to enumerate total quality management concepts like customer focus, leadership, and continuous process improvement; analyse different quality management frameworks; elaborate on different types of reliability; process capability, and the significance of statistical process control for effective management of quality, among other gains.
Meanwhile, the Guyana Police Force, on Thursday, signed a Memorandum of Understanding (MoU) with Texila American University (TAU). The MoU was signed by Texila officials Kumar and Dr Bansal, Deputy Commissioner of Police Calvin Brutus, and Woman Assistant Superintendent Nicola Kendall, who is the Head of the GPF’s Strategic Planning Unit.
The MoU extends learning opportunities for the Guyana Police Force through the Centre for Professional Development (CPD) of TAU. Consequently, nearly 3500 Guyana Police officers will benefit from CPD’s short-term courses.
Under the MoU, the courses will be offered free of cost to the GPF, with each lasting for three months. On successful completion of the courses, the ranks will be issued with certificates.
Also present at the orientation ceremony was Officer in Charge of GPF’s Information Technology & Communications Branch, Superintendent Jermaine Johnson; Deputy Chief Immigration Officer, Superintendent Dennis Stephen; Head of Community Relations Department, Woman Superintendent Crystal Robinson; among other senior and junior officers and other ranks.