DBL rolls out new digital banking services

– online application for bank accounts, retail credit facilities among offerings

With a commitment to strengthening hassle-free and secure banking experiences, Demerara Bank Limited (DBL) has rolled out a number of new digital banking services that would see customers, among other things, opening any type of account entirely online. This move is part of efforts by the Guyana Government to enhance and digitise the local financial sector. In fact, Finance Minister Dr Ashni Singh on Thursday evening announced that from November 1, customers will be able to open accounts online at four commercial banks. These include: DBL, the Guyana Bank for Trade and Industry (GBTI), Republic Bank Guyana Limited, and Scotiabank. In a statement on Saturday, Demerara Bank – Guyana’s only indigenous commercial bank, in welcoming this initiative, reaffirmed its commitment to advancing digital access and customer convenience through enhanced online banking platform that is convenient, comprehensive, and customer-focused
While this new policy represents a welcome expansion of online banking across the sector, Demerara Bank already had a comprehensive suite of online applications via its website (www.demerarabank.com), offering convenience for both individuals and businesses. Nevertheless, with the new accessible online platform, customers can now conveniently apply for any of facilities including Savings Accounts, Term Deposit Accounts, Foreign Currency Accounts, and Registered Business Accounts as well as Company Accounts.

Retail and business credit facilities
In addition to opening accounts, customers can now seamlessly apply online for a comprehensive range of retail and business credit facilities such as: Housing Loans; Automobile (Vehicle) loans; SME (Small and Medium-sized Enterprises) loans; Overdrafts, and Visa credit cards (available in all three classes – Classic, Gold and Signature). Beyond Core Banking Services, customers can also take advantage of a suite of additional services online, including: Applications for Personal and Corporate e-Banking; Night Deposit Facility, and Safety Deposit Facility.
DBL said all these services are conveniently listed under the “Accounts,” “Services,” “Credit Facilities,” and “Visa Credit Cards” sections on its website.
“By integrating these digital tools, Demerara Bank ensures that customers can open accounts, apply for loans, or request banking services anywhere, anytime, without the need to visit a branch,” it noted. Moreover, DBL’s e-Banking platform provides 24-hour access to monitor accounts, make transfers, and pay utility bills, empowering customers to manage their finances securely and efficiently.
For businesses and professionals, the bank pointed out that the ability to open company or registered business accounts online streamlines the onboarding process thus improving turnaround time and reducing paperwork.
Demerara Bank is urging persons to visit its website at www.demerarabank.com to learn more about its savings, term deposit, chequing, and foreign-currency accounts; apply online for housing, vehicle, SME, overdraft, and credit card facilities, and register for our e-Banking platform and experience true digital convenience.
“At Demerara Bank, we fully support the [Guyana Government’s and the] Honourable Minister’s vision for a more digitally connected financial sector and are proud to be part of this national advancement. Our enhanced online services reflect this shared commitment delivering greater convenience, innovation, and trust to customers across Guyana today and into the future. Demerara Bank looks forward to continuing its journey of digital excellence, empowering individuals and businesses across Guyana to bank smarter, faster, and more securely,” Saturday’s missive detailed.

Modernising banking operations
Over the years, the Guyana Government has been collaborating with local banks to modernise operations, expand access, and align Guyana’s financial system with its growing global stature. In an invited comment, Governor of the Bank of Guyana, Dr Gobind Guyana, expressed that the introduction of online services to open accounts is a significant development in the local banking sector.
“This is part of our effort to ensure there is financial inclusion…[and] to make it easier for people to get into the banking system. Once they are able to do that, then they’ll be able to uplift themselves and have access to financial services like loans, deposits or whatever else they would need… and make it more efficient for them to transact business and [allows for] the ease of transacting business,” Dr Ganga told the Guyana Times on Friday.
Previously, President Dr Irfaan Ali had revealed that the Government will implement measures to encourage more citizens to open bank accounts, noting that “we have to be able in the shortest time frame to ensure every Guyanese has a bank account”.
Moreover, the Head of State had also announced, in the past, plans to amend the Financial Institutions Act to improve the overall banking sector in Guyana.