Bartica Deputy Mayor bashes GTT for poor service to community

Deputy Mayor of Bartica Kamal Persaud is demanding Guyana Telephone and Telegraph (GTT) erect a local office in Bartica and provide satisfactory service to the community.
In an interview with the media on Sunday, Persuad disclosed that residents in the community have always had problems with GTT’s landline, internet and cellular services.
“There is no GTT office located in Bartica to report the many phone issues Barticians are faced with, and yet still when we call to report these issues you have to hold 30 minutes before you can speak with a representative,” the deputy mayor said.
Persaud disclosed that, “residents are often users of the internet service at their homes but it is hardly ever working. All of these issues have been reported but no official from the GTT service has ever come to aid our situation.” Frustrated, Persaud lamented that when the residential lines are out of service or there is an issue, persons have to wait several months to have it rectified. “It is time we receive better treatment from this company. I have applied for a phone line two years ago for a business and up to this day I have never received any word about when the service will be available to me,” Persaud lamented.
Meanwhile, a resident Elizabeth Moonsammy had told this newspaper that if a resident wants telephone or DSL Internet service that person had to travel to the city to apply.
Regional Chairman Gordon Bradford in earlier reports had attested to the residents plight of phone service and made similar calls for better service to be provided.
“As Regional Chairman we do crave in Bartica for the upping of standard by all service providers. As it comes to the internet, indeed it is very slow and difficult at times. Sometimes you try to send an email and it’s so difficult because you have to wait 10-15 minutes before a simple email can go through,” he had explained.