Better Hope well malfunction disrupts several ECD communities’ water supply

Residents across several East Coast Demerara ECD) communities are being advised of potential disruptions to their water supply following technical issues at one of the wells supplying the Better Hope Water Treatment Plant.
According to the Guyana Water Inc (GWI), preliminary assessments indicate that the well is underproducing and is in need of urgent rehabilitation. As a result, water service levels may be reduced in several surrounding areas.
In a public advisory, GWI noted that its technical team has been mobilised and is currently engaged in around-the-clock rehabilitation efforts to restore the well’s full capacity. The utility company assured residents that resolving the issue and resuming normal service was a top priority.
“We recognise the inconvenience this may cause and wish to assure affected residents that restoring normal service remains our top priority,” the release stated. “GWI is committed to maintaining the supply of safe, clean, and reliable water to all communities across Guyana.”
Communities expected to be impacted include Industry, Ogle, Goedverwagting, Sparendaam, Plaisance, Better Hope, Vryheid’s Lust, Brothers, Montrose, Felicity, and Happy Acres.
GWI, on Thursday, urged customers to conserve water where possible during this period and to stay updated by following the company’s official social media pages. Persons seeking additional information are encouraged to contact GWI’s Customer Call Centre at 227-8701.