BPO sector to create 15,000 new opportunities in Region 5

The Housing and Water Ministry, through the Central Housing and Planning Authority, has invited bids for the construction of two brand-new call centres in Mahaicony and Hope Town, Region Five (Mahaica-Berbice).
These centres will be vital communication hubs, enhancing public access to essential services. Eligible bidders are asked to submit their bids (one hard copy and two electronic copies) by January 3, 2024, to the Chairman of the National Procurement and Tender Administration Board (NPTAB). They must meet all requirements, including bid security.
A Department of Public Information (DPI) report stated that bidding will be conducted through the National Competitive Bidding (NCB) Procedures specified in the Procurement Act 2003. According to the DPI report, the Government aims to create over 15,000 jobs across the country by 2025 through this booming sector, driving economic growth and local opportunities. With its ideal location near the Americas, favourable time zone, and educated young workforce, Guyana is becoming a magnet for BPO companies seeking a competitive edge.
The Guyana Office for Investment (GO-Invest) conducted studies in several regions including Regions Two, Three, Five, Six and 10 to assess their potential for the expansion of BPO outlets. With positive findings, the Government is undertaking the construction of call centres nationwide.