Citizens Bank relocates Thirst Park branch to new Mandela location

Citizens Bank Guyana Inc, a subsidy of the Banks DIH Group of Companies, will be relocating the operations at its Thirst Park Branch to the new Mandela location from next month.
Situated at Lot 4723 and 4803 Plantation, Ruimveldt, Georgetown – on the corner of Mandela Avenue/Aubrey Barker Road and David Rose Street, the new branch will be opened effective September 2, 2024.
In a notice published in the Guyana Times on Sunday, the bank indicated that the final day for branch operations at the Thirst Park Branch, which is located at the Banks DIH Limited Complex, will be on Friday, August 30, 2024.
However, the 24-hour ATM (Automatic Telling Machine) will continue to be in service at Thirst Park.
“All accounts currently maintained at our Thirst Park Branch and all business conducted at that Branch will be automatically transferred to the Mandela Avenue Branch. Please be assured that the necessary measures are in place to ensure a seamless transition of business to the new location,” Citizens Bank said in the notice.
This relocation, according to the commercial bank, will be a positive step for its valued customers and stakeholders. “We look forward to continuing our successful journey together at our new and improved branch,” it noted.
Citizens Bank with its headquarters located at Camp Street and South Road, Georgetown, had assets totalling $111.8 billion as of September 30, 2023.

The bank’s 162 employees serve a customer base of over 73,300 across the country. They provide retail and corporate banking services through its network of six branches with 24-hour services through ATMs which are located at each of those branches and at five off-site locations.
In its annual report for the fiscal year ending September 30, 2023, Chairman of Citizens Bank, Clifford Reis, disclosed that the financial institution recorded a profit after tax of some $1.9 billion – an increase of 8.1 per cent or $0.1 billion over the same period the previous year.
Looking towards 2024, the bank’s chairman had mentioned that operations at its ‘new’ Mandela Branch will commence, in keeping with their commitment to ensuring that customers and staff conduct business in an enabling environment and allowing customers to experience an improved level and types of services.
“Citizens Bank will remain committed to our tradition of sound corporate governance and risk management, including asset quality maintenance and the management of its expenses, our investment in technology driven products and services, and the continued development of our human resource and management, key to ensuring that the growth and stability of the company continues.”
“The relocation of the Thirst Park branch to a new state-of-the-art building at Mandela Avenue and David Rose Street will be concluded during the first half of the financial year, while construction of our ‘new’ Bartica branch will commence bringing much needed improvement to the delivery of services to our customers and future benefits for stakeholders,” Reis had noted in his report.
Additionally, it was revealed that preparatory work was completed and construction of a new at Bartica, Region Seven (Cuyuni-Mazaruni), would commence.
Moreover, the chairman had stated that during the 2024 financial year, the expansion of the bank’s digital strategy will continue amongst other options, with the completion of the upgrade of the core banking application, upgrade and expand the capabilities of the e-banking platform, introduce a Mobile Banking Application, upgrade and expand the ATM network.
The anticipated growth of the Guyanese economy will provide opportunities for Citizens Bank, and according to Reis, they remain cautiously optimistic that the bank has streamlined its strategies and resources and will continue to seize and create opportunities that will produce sustainable results for shareholders, customers, employees, and the communities in which they operate. (G8)