CJIA warns public about fake video; renews caution on online scams

The Cheddi Jagan International Airport (CJIA) is alerting passengers and the general public to a fake video currently circulating on YouTube, which falsely claims that new measures have been implemented at the airport.
In a public advisory issued on Saturday, the airport clarified that the video is completely false, misleading, and unauthorised.
Airport authorities stressed that the claims made in the video do not reflect any operational changes at CJIA and are not supported by official sources. They have urged travellers, stakeholders, and citizens to disregard the contents of the video and rely only on the verified CJIA platform, including its website, social media pages, and press releases, for accurate and up-to-date information.

CJIA’s management emphasised that misinformation of this nature can pose serious risks to travellers and damage public confidence in airport procedures. The airport has encouraged persons with questions or in need of clarification to contact the Customer Service Department directly via its official telephone lines.
This latest incident comes just a few months after the airport had issued another warning about an online immigration scam that targeted unsuspecting travellers. At that time, CJIA had flagged the unauthorised website Guyanaform.com for falsely advertising immigration services and charging fees to complete the country’s electronic immigration form, which is otherwise free of cost. The official immigration form can only be accessed through the legitimate Government website: ed.gpf.gov.gy.
Authorities explained that the Guyanaform.com website was not affiliated with the Government of Guyana, the Guyana Police Force, or the Immigration Department, and was unlawfully collecting personal travel information.
In response, the airport implemented several measures to safeguard passengers, including the placement of QR codes throughout the terminal to allow travellers to securely access the legitimate form.
CJIA continues to urge all travellers to exercise caution when submitting personal or travel information online. Passengers are reminded to verify the legitimacy of websites, confirm secure connections by checking for a padlock symbol in the browser, and when in doubt, seek guidance from their airline or travel agency before entering any sensitive details.
The airport has made it clear that it bears no responsibility for any losses or consequences arising from the use of fraudulent websites or false digital content.
Airport authorities say they are actively monitoring the situation and encourage the public to report any suspicious activity related to airport services or immigration procedures.