The Republic Bank Caribbean Premier League (CPL) is aware of, and working to rectify, an issue with their Exclusive Pre-Sale ticketing system, the organization said via a statement on Thursday.
This is on the heels of the CPL being made aware of numerous instances in Guyana where fans were unable to purchase their knockout games and finals tickets for this year’s grand finale in Guyana during an ‘Exclusive Visa Pre-Sale Window’ which opened on Tuesday May, 23; even with international banking cards.
The Republic Bank CPL said, “We are aware of an issue where a small number of banks have blocked their customers from being able to purchase on the CPL ticketing platform. While the block was by the customer’s bank rather than by our system, we are working with our ticketing platform, bank and payment gateway to resolve further such issues. This affected a small number of people versus the large number of successful transactions, and we would like to reassure fans that the vast majority of tickets for the CPL finals are yet to be put on sale, which will happen in due course both at the box office and online.”
The Exclusive window was set to be opened until May 30, or until tickets were sold out. Tickets for CPL Eliminator, Qualifier 1, Qualifier 2 and the final on September 19th, 20th, 22nd and 24th were made available via the online medium at www.cplt20.com.