Home News Demerara Bank implements additional measures to fight COVID-19
The Demerara Bank Limited has announced the implementation of additional measures to help contain the spread of the novel coronavirus (COVID-19).
Implementation of these measures took effect from April 8, when only essential banking services began being catered to.
As part of the measures, a limit has been placed on the number and value of cash transactions processed in the bank. New accounts and account reactivation are being facilitated by electronic instructions only, and loan applications are being done by appointment only. A limited number of customers are being allowed into the bank as social distancing norms are enforced.
The Diamond and Le Ressouvenir branches will be closed on Saturdays until further notice, the Bank said in a notice published in the media, adding that flexible working hours have been implemented, and where possible, staff will be working from home.
Last month, almost all of the local banks implemented several initiatives that would allow them to provide customers with banking services without them having to visit the bank.
As part of its COVID-19 initiative, Demerara Bank is urging its customers to utilize the ATM, e-banking, and night depository services, which can meet most of their banking needs.
It further noted that the Bank is cognizant that these steps would impact many of its stakeholders.
Demerara Bank has committed to updating its customers as new developments arise.