Digitization process will speed up GRO’s work

Citizenship Minister Winston Felix has said the process of digitizing the records of the General Registrar’s Office (GRO) should be completed soon.

Minister Felix, who has direct responsibility for the Department of Citizenship within the Ministry of the Presidency, said, “The digitisation process started last year, and we are progressing satisfactorily.”

According to a GINA report, additional staff were hired to ensure the programme is completed within a two-year period.

Felix has said that once digitization has been completed, the department would be able to produce a document in a printed format at a much faster rate.

He said the reach to persons outside of Georgetown is still being looked at, and collaboration is important for that.

There have, for years, been numerous complaints made about the slow delivery of services by the GRO.