Disability groups welcome new online digital platform to aid PWD

Various differently-abled groups across Guyana have praised the new digital online platform that facilitates quicker processes for pensioners and persons with disabilities (PWD).
Last week, the Human Services Ministry introduced an automated machine at its Cornhill Street, Georgetown office to allow differently-abled individuals to swiftly apply for pensions and permanent disability benefits online or switch to receiving benefits through banks.
All they need to do is visit the reception area with their ID card or passport, a recent bank statement, and an immigration letter (if applicable). An officer will be available to assist, eliminating the need for waiting and long lines.

Praising this initiative as an excellent move was Programme Manager at Guyana Council of Organisations for Persons with Disabilities, Ganesh Singh.
“This system will make the process less burdensome, removing many barriers and making it much easier for people with disabilities to access the grant.”
He added, “It is a very positive move. We have done some testing, and the assistance is in place. I foresee great benefits for the disabled community.”
Meanwhile, the Guyana Times spoke with the Advocacy and Communications Officer for the National Commission on Disability, Avonel Corrica who also praised the initiative but noted some areas for improvement.
She highlighted that not all physically challenged persons might be able to access the equipment due to varying levels of education and specific needs.
“I think it’s an excellent initiative. However, not all persons with disabilities may be able to take advantage of it because of their level of education. With the required training, they will be able to do so sooner,” she explained.

Corrica emphasised the need for tailored approaches when dealing with different disabilities.
“For example, the deaf population requires a different method of communication. If you’re rolling out a programme for all persons with disabilities, you must consider the type of disabilities. The blind population, for instance, may face setbacks in using this technology.”
She added that there are other disability types, such as amputees and those with other physical disabilities, who may be able to access it. However, special consideration must be made for the deaf and the blind.
“It’s a great initiative, but there are areas that must be addressed to ensure the service is inclusive for all people with disabilities. You can’t just focus on a specific type of disability; you have to cater to all types.”
Corrica concluded, “Once the required measures are put in place to meet the needs of all disability types, the initiative will be excellently executed. For those who can access it, it will reduce the time they spend going to banks and other places.”
The new digital platform marks a significant step towards improving the efficiency and accessibility of services for persons with disabilities in Guyana, showcasing the Government’s commitment to inclusivity and technological advancement in social services.