Fewer outages, faster Internet as half of old copper lines replaced – One Communications

…company offering free migration to fibre with no
installation costs

One Communications has reported major improvements in service reliability following a network modernisation programme carried out in 2025, which saw the company reduce its copper infrastructure by 50 per cent and expand fibre and fixed wireless connectivity across Guyana.
In a release to the media on Tuesday, the company said that the reduction of the copper network, which supported landline and Digital Subscriber Line (DSL) services, was undertaken to improve connectivity and address frequent disruptions caused by vandalism and theft. It stated that the copper cables have been repeatedly targeted because of their resale value, resulting in outages for homes and businesses. Fibre cables, made of glass and without resale value, have proven far less vulnerable, leading to more stable internet and voice services.
Commercial Director for Home and Fixed Services at One Communications, George Scott, said the transition was focused on protecting customers and ensuring dependable access to services. He noted that the move away from copper has resulted in fewer outages, faster restoration times, and a stronger overall network.
During 2025, the company extended fibre coverage to more than 12,500 additional premises. This expansion means that three out of every four homes nationwide now have access to fibre services. The upgraded network also allows technical teams to detect and repair faults more quickly, reducing downtime when problems occur. Several copper exchanges were decommissioned as part of the programme, further limiting exposure to vandalism and large-scale service interruptions.
According to the company, by the end of December 2025, most customers in newly connected areas had already migrated from DSL to fibre. Those who upgraded are receiving more consistent internet performance, bundled voice and data services, and a single billing option.
Scott said the company is offering free migration to fibre with no installation costs to make the transition easier for customers. He added that the goal is to deliver better service with fewer disruptions for all users.
One Communications stated that the copper reduction initiative will remain a priority throughout 2026.