GBTI unveils Mastercard 3D Secure feature to strengthen online shopping security

A major innovation has been unveiled at the Guyana Bank for Trade and Industry (GBTI) with the launch of its Mastercard® 3D Secure (3DS) feature for all GBTI-issued debit and credit cards.
The creation of this new card was established as part of GBTI’s ongoing commitment to strengthening customer security, particularly as more individuals turn to online shopping and digital payments. This initiative aims to safeguard customers as digital transactions and online shopping continue to grow.
Mastercard® 3DS is a globally recognised authentication service that provides an added layer of protection for online transactions. During checkout at participating online merchants, cardholders may be prompted to verify their identity using a one-time passcode (OTP) sent via SMS or email. This step helps reduce the risk of fraudulent activity and ensures that only the cardholder can complete the transaction.
Some of the benefits of the Mastercard® 3DS include: Greater protection for online payments, Prevention of fraudulent activity by verifying the cardholder’s identity before the transaction is approved, early detection of fraud, with real-time alerts if the card is used without authorisation, seamless experience: With 3DS, previously blocked or declined transactions can now be authenticated and completed by the customer, automatic enrolment—no need for a new card or any additional sign-up process, as all existing GBTI Mastercards are automatically enrolled in the programme.
Highlighting the expansion of the digital services provided by the bank, Pernell Cummings, Senior Manager – Marketing at GBTI, emphasised that the new card provides customers with a greater sense of confidence when shopping online.
“As we continue to expand our digital banking offerings, customer security remains a top priority. The introduction of 3D Secure gives our cardholders greater confidence to shop online, knowing that their transactions are backed by advanced security verification tools,” stated Cummings.
Customers are advised to look out for the Mastercard Secure Code or 3DS logos when shopping online, which indicate that the merchant supports this enhanced security feature. While not all merchants may be 3DS-enabled, transactions can still be completed where applicable.
According to GBTI, this initiative is another step in the bank’s digital journey—delivering secure, seamless, and customer-centric solutions to meet the evolving needs of our customers.
For additional details, customers can visit their nearest GBTI branch or log on to www.gbtibank.com.