GRA enhances Padna app to support new e-ticketing system

Several new enhancements have been made to the Padna app, which will coincide with the launch of the new speeding ticketing and e-ticketing system app.
This information was revealed by Public Relations (PR) Manager of the Guyana Revenue Authority (GRA), Melissa Baird, along with the Head of Information Technology (IT) during a recent interview on Radio Eve Leary where she announced the developments.
Following the tax filing season in April, the Padna app will facilitate payments related to the new e-ticketing system.
The initiative is part of the larger Safe Road Intelligent System (SRIS) Project, a collaboration involving the Guyana Police Force (GPF) and the National Data Management Authority (NDMA).
This project aims to enhance road safety through the installation of new radar speed signs and speed cameras across the country, to monitor vehicular speeds and traffic patterns.
Regarding streamlined communication, drivers who have registered their contact details with the GRA will receive notifications via SMS or email regarding any violations. For those without registered details, a physical ticket will be sent to their registered address.
When speeding violations are detected by the advanced cameras, drivers will automatically receive an image capturing the moment of the violation, including the speed of their vehicle. The penalty for these violations remains at $7,500.
The GRA has emphasised that the Padna app offers a range of user-friendly features designed to simplify tax-related processes. According to the GRA, users can calculate their individual income tax, import taxes for vehicles, and access various other functionalities. The app also includes event reminders, a digital document vault, tax return filing capabilities, and a vehicle import calculator.
In upcoming updates, the app will enable users to make payments for drivers’ and motor vehicle licenses through platforms such as MMG, and will allow applicants to secure their compliance certificates directly through the app.
The Padna app utilises the same login credentials as the Optimal E-services, and is available for download on both the Google Play Store and the App Store by searching for “GRA Padna.”
With these enhancements, the GRA aims to improve efficiency in tax processing and increase road safety in Guyana.
While the technology behind the e-ticketing system is sound, its effectiveness will ultimately depend on how well the public understands its operation and the importance of adhering to speed limits. The Government’s upcoming public awareness campaign is a vital component of this initiative, and it will be crucial in educating drivers on how to navigate the new system, what to expect if they receive a speeding ticket, and the steps to take in the event of a dispute.
While challenges remain, particularly in terms of public understanding and adaptation, this initiative has the power to make a significant difference to the safety of Guyana’s roads.
More importantly, the system’s full automation eliminates the risk of errors or corruption that can sometimes occur with manual ticketing.
The ticketing process will be immediate and unbiased, ensuring that every violation is treated equally, regardless of the driver’s background or social status.
This not only upholds the integrity of the system but also builds public trust in law enforcement. It is a much-needed step in a country where concerns about corruption have often undermined confidence in traditional law enforcement methods.