GTT announces more measures aimed at mitigating COVID-19 effects

…offers bundle services to curb costs, provide bonus data

The Guyana Telephone and Telegraph Company (GTT) on Wednesday launched its ‘2 for 2 Covid-19 response campaign’ in a bid to lessen customer costs and provide bonus data during the current pandemic.
Explaining the development, GTT’s Vice President of Customer Experience and Quality, Orson Ferguson, said, “Customers who combine their internet and mobile accounts under one name will receive a bonus 2GB (gigabytes) of mobile data every month at no additional cost.”
The special offer, according to the company, would enable subscribers to bundle their GTT services to benefit from a special offer.
“This package was created especially for customers who are always on the go and need to stay connected with their friends and family and their work place.”
She said, “We are trying to make this period less stressful for our customers and help lower their spend(ing) through bundling.”
The company said the offer applies to all internet users and both prepaid and postpaid mobile customers once both accounts are under the same name.
“We appreciate that we are all trying our best to function and stay connected during a challenging time…We are in this together, and GTT will continue to do what it can to offer added value to our loyal customers,” Ferguson said.
In light of the COVID-19 closures of the company’s outlets, it has since advised customers to visit the GTT website in order to benefit from the promotion.
The promotion by GTT is part of the mitigation efforts against the effects of the COVID-19 pandemic, the company had previously offered free mobile services to doctors, nurses and other healthcare workers.
That free service to the healthcare workers would remain in place until the country’s COVID-19 battle ends.
GTT had announced that its stores closed on April 1, and would remain closed until further notice.
The move, according to the telecommunications giant’s Chief Executive Officer (CEO) Justin Nedd, is an effort to promote physical distancing while protecting its staff and customers.