Home Affairs Minister Oneidge Walrond conducted an impromptu visit to the Central Immigration and Passport Office on Monday, engaging directly with applicants and reviewing the operations of the facility.
During the visit, Walrond spoke with individuals applying for passports, listening to their experiences and suggestions for improving the service. She was also given a comprehensive walkthrough of the office and a step-by-step explanation of the passport application process, from entry to passport collection.
The discussions focused on identifying challenges and exploring solutions, with the goal of ensuring that the office delivers faster, more efficient, and improved services to the public. Walrond emphasised that these efforts are aimed at enhancing service delivery for the citizens the office serves.
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