NIS as an organisation is lethargic

Dear Editor,
President Irfaan Ali has proclaimed that, by year end, some 10,000 NIS matters would be resolved. He shared that this feat would be accomplished by the marvel of a special secretariat which will soon be established.
I must share that it seems the President was badly advised. The NIS, as an organization, is lethargic, backward, and completely inept. Editor, in my area alone, I know of persons who have been waiting not days, not weeks or even months, but years for the NIS to address their issues. Many pensioners are already seeing the Pearly Gates and St Peter, but NIS personnel cannot be bothered to at least get off their laurels.
The NIS, to my mind, is simply an embarrassment to the Government and a shameful organisation that has moved away from its objectives. I think, Mr President, it’s best you begin to replace the NIS officialdom from top to bottom. The current bunch, as I see it, is hopeless, and will fail you and your government.

Regards,
Liebert Alleyne