Only when hierarchy intervenes success is seen at NIS

Dear Editor,
Why did it have to take the intervention of the President and Finance Minister to achieve what NIS should have been able to do with regards to pensions for GDF veterans and other pensioners? It really is pure damn nonsense (that phrase) that only when the hierarchy intervenes that some success is seen. Why must this be?
On an NIS-related issue, the policy of an ailment/sickness not being registered with the Scheme prior to making a claim in later life needs reviewing. It serves no purpose, except to deny claimants much needed assistance when it is most needed in their twilight years. When will over-the-minimum pensioners get an increase, and isn’t it high time spectacle vouchers and others be increased too?
NIS needs to get real with today’s realities.

Sincerely,
Shamshun Mohamed