Pres Ali rolls out ‘Digital Guyana’ to enhance Gov’t services, make lives easier

The People’s Progressive Party/Civic (PPP/C) Administration has outlined plans for a comprehensive digital transformation of Guyana with key features like agentic AI (Artificial Intelligence) and a digital citizens portal that will not only reshape the way government services are delivered in the country but will also enhance the lives of citizens and build Guyana’s competitiveness.
President Irfaan Ali unveiled the ‘Digital Guyana’ initiative during a live broadcast on Wednesday morning. Digital Guyana is a single gateway to all government services that supports efficiency and reliability in all spheres.
According to the Head of State, this initiative will be rolled out within the next five years.

“The People’s Progressive Party/Civic is proud to lead Guyana into this new digital era rooted in innovation, inclusion and efficiency. Digital Guyana is our commitment to building a modern state where technology makes public service faster, more accessible and more responsive, powered by innovation and anchored by our national e-identification system,” he posited.
President Ali noted that this digital portal will seek to remove all the bureaucracies out of the public system, creating a stable, strong, service-driven and -oriented mechanism that will make tasks like doing business easier.
A key feature of this initiative is a Citizens Portal – a centralised one-stop digital platform available via website, Android and iPhone apps. It will bring together all government services in one simple digital window, allowing citizens to apply for services such as passports, birth certificates, drivers’ licenses and ID (identification) cards, access health and education records, and file taxes; businesses can even have their registration done online.
While some of these services are already underway, such as the Ministry of Housing and Water’s Single Window Planning System and the introduction of an e-identification (E-ID) card, the Guyanese leader noted that it will be further expanded to all ministries and government agencies like the Guyana Revenue Authority (GRA).
To this end, he also announced the ‘Ask Gov’ feature that will ensure that citizens have access to reliable and accurate information about government services.
“The Ask Government is your AI assistant. Ask Gov will be Guyana’s official AI assistant for government services. Ask Gov will be available 24/7 to answer citizens questions and help complete tasks like renewing a licence, checking your application status or requesting documents powered by agentic AI. Ask Gov; it can answer all government queries and solve problems without human intervention,” the Head of State explained.
Another major feature of the Digital Guyana platform is an integrated Geographic Information System (GIS) infrastructure mapping tool. This will see all the country’s physical infrastructure being digitised and monitored in real time – something that President Ali says will reduce damages.
“This system will be able to create 3-D models of all physical infrastructure across the country, such as roads, bridges, kokers and drainage; underground conduits, utility posts, hydrants and more. This is essential if you’re building a modern society. So, the days of cutting the roads and cutting the highways in search of pipelines will be long gone, and we can use technology to do this more efficiently, reducing the risk but also creating an enabling environment for the comfort of our citizens,” he stated.
This facility will be for both public and private use, enabling smarter planning, quicker emergency response and more efficient utility coordination. The Guyanese leader believes this GIS model will become the backbone for infrastructure management, linking smart city technologies with the real-world systems that support communities.
In underscoring his administration’s commitment to cybersecurity, digital equity and financial inclusion, President Ali noted that the digital portal will also be integrated with banks and fintech institutions, enabling faster access to banking and credit, particularly for underserved communities.
However, with all of these new technological features, the Head of State assured that systems will be in place for data protection. As such, he noted that there will be major investments in Guyana’s sovereignty over its data.
“With more services going digital, protecting your personal information is a top priority for the People’s Progressive Party/Civic. On the Digital Guyana, we adopt global best practices in data encryption and secure cloud hosting, ensuring that AI is used responsibly and transparently…”
“We’ll be investing in our sovereign AI cloud to store our data, to improve lives, to have greater accessibility and to reduce the cost of transactions. We’re building Guyana’s first sovereign AI cloud, which will help hold Guyana’s data within our borders and keep our data secure. This digital foundation will enable cutting-edge tools such as ‘big data’ to identify trends and support informed decisions in health, education and security, and generative AI to create reports and curriculum guides and assist with chat support,” he detailed.
According to President Ali, these initiatives under Digital Guyana are not only critical for national development in this modern era but will also be key in enhancing the country’s competitiveness, especially within the Caribbean. This will see Guyana being a creator and regional exporter of key digital government platforms as well as establishing the infrastructure for tech education and careers here.
Digital Guyana will also leverage the country’s low-cost renewable energy, abundant land and a climate-resilient location to position itself as the digital capital and AI hub of the region.
The announcement of the PPP/C’s digital transformation strategy was inspired by President Ali’s recent engagement with several major technology companies in Silicon Valley, California.
During a visit in April to the NASA Ames Research Centre in Silicon Valley, the Head of State met with global leaders in artificial intelligence and cloud computing, including Google, X, NVIDIA, IBM, and NASA’s Ames Research Centre.