Public trust growing as over 110,000 Guyanese using mmg – GTT’s Bobita Ram

Public confidence in innovative solutions continues to grow in Guyana as GTT announced that more than 110,000 Guyanese are using its Mobile Money Guyana (mmg+) application to pay bills and conduct other transactions.
This was revealed by General Manager of mmg+, Bobita Ram, recently. She was at the time presenting on fostering an enabling environment to accelerate financial technology in the Caribbean, at CANTO’s 38th Annual Conference and Trade Exhibition in Miami, Florida.
During her presentation, Ram said the hybrid approach of using both agents and mobile wallets has been very successful. She added that customers use both their mobile wallets and more than 1000 agent locations across the country to conduct transactions.

“What we have found is they use the agent first… trust is built, and they sign up for the mobile wallet,” Ram explained.
The General Manager reported that while many persons initially only used their mobile wallets to pay bills, trends now show that customers are leaving money to accumulate in their account.
“Trust is critical in this business and the bills is where we started to build the trust, the agent model also helped to confirm to the customer that if you put the money in the wallet, you can take it back out,” she noted.
According to Ram, in addition to bill payments, mmg+ has diversified the transactions and partnered with stakeholders, including many Government and private organisations to simplify everyday service delivery.
Among the major Government partnerships are the Demerara Harbour Bridge (DHB) toll system (Breeze Pass), the Transport and Harbour Department (T&HD) toll system (Ferry Pass), utility service providers, National Insurance Scheme (NIS), Ministry of Human Service and Social Security’s old age pension and the Guyana Revenue Authority (GRA).
Ram said that mmg+ will continue to focus on private/public partnerships and work with the Government to enable more payment options in Guyana.
In addition, scores of private institutions have also partnered with GTT to use mmg+ for payments of bills including Courts, private education institutions, telecommunication service providers, commercial banks among others.
With Guyana’s economy growing exponentially, mmg+ is positioned to provide several key financial services to businesses in the country.
Businesses and/or persons can register as merchants to receive one-off payments, as billers to receive recurring payments, as agents to earn more money or as disbursement partners to easily send money with transparency and without a hassle.
Back in February during the International Energy Conference and Expo held in Georgetown, GTT’s Partner Support Representative, Rashawna Quintin, had noted that many businesses are registering to the mmg+ service because it’s an app that their customers and business colleagues are already familiar with and use frequently.
“When customers hear those businesses and services they use are on the mmg+ platform, they are excited to know that they can process their payments quickly without having to go to a physical location. What we offer is convenience and transparency for both businesses and customers and businesses have the opportunity to tap into mmg+ and allow their customers that option,” Quintin had explained.
The mmg+ representative added that there are no limits to any category of business that can register for an mmg+ account.
Moreover, many small businesses have also set up on the mmg+ platform as merchants, to allow their customers to process payments to them with ease, while mmg+ also continues to expand its biller options.
Businesses interested in registering for the service can visit the mmg+ website for information and guidance.