TOPCO recalls 3 batches of unsweetened orange juice after consumer complaints

…consumers to get full refund

Tropical Orchard Products Company Limited (TOPCO), a subsidiary of Demerara Distillers Limited (DDL), has initiated a voluntary recall of specific batches of its 1 litre (L) Unsweetened Orange Juice. This action follows consumer feedback indicating a deviation in the standard sensory profile—both aroma and taste—in some products. The company has assured the public that the recall is a precautionary measure and is working closely with regulatory authorities to address the issue. Based on these consumer reports, tests were conducted, and a decision was made to recall from the trade all TOPCO 1L Unsweetened Orange Juice recently produced in Batches One, Two, and Three. This recall was issued on Tuesday.
According to a release from the company, tests have confirmed that, of the entire TOPCO 1L range, only the Unsweetened Orange Juice product has been affected.
As such, they said their Quality Assurance and Production teams are working diligently with the equipment manufacturer and other specialists to conduct a comprehensive review of their supply chain and workflow, aiming to pinpoint the root cause of this isolated issue.
The organisation reaffirmed its commitment towards resolving the situation. It said, “We thank our customers for their vigilance and for reporting the matter, allowing us the opportunity for a swift response. Your trust is important to us, and we are working to maintain it.”
Meanwhile, to address the situation TOPCO is urging consumers who have purchased TOPCO 1L Unsweetened Orange Juice from the identified batches to return the product to their place of purchase for a full refund.
TOPCO assures all consumers that they remain committed to the highest standards for quality and food safety. In the meantime, all other TOPCO Juice products are available for purchase and remain unaffected.