Let us reflect on the successes first. The quality of the Customs Services improved between 2016 and 2018 and that is an indictment to the leadership in that team. There were too many instances of human interference in the customs system before 2016 and credit must be given to the new leadership appointed by Team Granger who made massive changes to the system that resulted in greater efficiencies with a resultant improvement in customs revenue for the nation.