GTT has endorsed its e-billing platform as the safest and easiest way to receive billing details.
GTT CEO Justin Nedd
The e-billing platform is in keeping with the company’s thrust to be environmentally conscious while driving the frontiers of technology in Guyana.
The company introduced e-billing in 2014, and while this form of bill access has not replaced the paper-based billing system, the company continues to forge ahead in advocating for a complete transition to e-billing. Customers still have the option to receive paper bills delivered through the post, but GTT Chief Executive Officer (CEO) Justin Nedd has promoted the use of e-billing, citing its advantages of being fast, simple and reliable.
“E-billing isn’t the future, it is our present reality; it is here,” Nedd said. “As the pioneers of e-billing in Guyana, we will continue to develop this option of bill access and eventually move for this service to be the only form of billing offered by the company to fulfil our mandate to contribute to the wellness and prosperity of Guyana through efficiencies – while also honouring the environment.”
GTT has made significant investments to develop the e-billing system to ensure customers are provided with an accurate representation of charges on time.
“We are happy that we are able to give our customers options. Electronic billing is the future and we are proud to lead our customers there. The postal service has been a very good partner to GTT for three decades and we are keen to strengthen our relationship with GPOC [Guyana Post Office Corporation] to offer more than bill delivery,” Nedd said.
“Many companies in Guyana are now switching to an e-billing platform and as a country, we need to advance towards this. With our growing economy, we must advance aggressively as a country towards a digital state and not settle in the paper age,” Nedd added.
GTT promises to implement technologies to advance the customer’s experience in the coming months.
