Health Ministry launches national EHR system at Festival City Polyclinic
The Health Ministry has officially launched the pilot of the National Electronic Health Records (EHR) system, known as eHEALTH at the Festival City Polyclinic.
Festival City Polyclinic, one of the four primary healthcare facilities under the Georgetown Public Hospital Corporation (GPHC), has been selected as the first site to implement the digital system before it is rolled out to health facilities across the country.
Minister of Health Dr Frank Anthony demonstrates the new eHEALTH system by scanning the registration QR code at the Festival City Polyclinic launch
This landmark initiative, led by the Ministry of Health with support from the Government of Guyana and the Inter-American Development Bank (IDB), marks a significant step in the transformation of healthcare delivery nationwide.
Through the system, patients can book appointments and services remotely using a computer or mobile phone, significantly reducing waiting times at the facility. The booking platform is currently only accessible within Guyana.
With the introduction of eHEALTH, paper-based records will gradually be replaced by secure digital files, making patient information more accessible – retrieved by healthcare providers in real time; more accurate – reducing errors and duplication; and better protected – strengthened by advanced privacy and security safeguards.
Among the key benefits of the eHEALTH system are faster and more coordinated patient care, reduced waiting times at health facilities, and strengthened public trust in the secure handling of health data.
Residents within the Festival City catchment area can scan the facility’s QR code to access the online booking portal. Appointments scheduled through the platform will be prioritised, while walk-in patients will continue to be accommodated based on availability.
Members of the public and healthcare staff gather at the Festival City Polyclinic for the official launch of the national EHR pilot system
Speaking at the launch, Dr Anthony described the transition as “the beginning of a new digital era for Guyana’s health sector.”
He emphasises that the implementation will deliver faster, safer, and more coordinated care and reduced waiting times for patients, leading to greater confidence in the handling of health information.
The Ministry’s long-term vision is a fully integrated national health system in which laboratory results, imaging, prescriptions, and clinical notes are securely stored in a patient’s digital record and made available at any participating clinic or hospital in Guyana.
Located at 1934 Blue Mountain and Aubrey Barker Road, Festival City, Georgetown, the polyclinic is one of four primary healthcare facilities managed by GPHC. It offers a wide range of services, including adult vaccinations, asthma and COPD clinics, counselling services, family planning, general wellness, STI testing, and dental care.
