Dear Editor,
With all these excuses by Republic Bank on its new banking platform, supposedly making it easier for its customer to do banking and all that hocus pocus, the Bank needs to make it easier for customers who do online banking. In the past, to access your online banking account, they used the Republic ID-Secure card with numbers which were issued by the bank which I paid over US$15 to courier to me in the US.
Now that card has become useless with the introduction of Republic Bank Guyana’s mobile app which has to be downloaded only on an iPhone or iPad, which I do not have. All my online banking is done with my Dell Inspiron Windows 10 laptop computer; therefore, the Bank must accommodate the use of computers if they want to keep their customers.
Sincerely,
Albert Persaud
