Digital library, local branch discussed at GTT meeting with Bartica officials

… as firm commits to improving Internet service

After several complaints about poor Internet and landline services from the country’s main local provider, residents of Bartica, Region Seven (Cuyuni-Mazaruni) can soon expect some relief after their elected officials made a breakthrough in finally engaging a senior team from the Guyana Telephone and Telegraph (GTT).

Bartica Mayor Gifford Marshal, Deputy Mayor Kamal Persaud and other officials

From left: GTT Public Relations Office Allison Park; Bartica Mayor Gifford Marshall, GTT CEO Justin Nedd, Deputy Mayor Kamal Persaud and GTT Chief Commercial Officer Carlos De Mendoza

met with a GTT delegation, led by its Chief Executive Officer (CEO) Justin Nedd on Friday at the Bartica Town Hall, to discuss a number of issues which have been affecting the emerging town.

The establishment of a local office, a digital library and improving the speed of the presently unsatisfactory Internet service were among some of the pertinent issues discussed.

A commitment was made to locals to finally establish the first GTT branch in Bartica, to provide customer care services.

Residents have been complaining time and again over the absence of a local office which they can visit to address the constant problems they face when it comes to the services being provided by GTT.

GTT also committed to exploring the idea of establishing a digital library in order to promote advances in the education sector.

The GTT CEO told Guyana Times that the company needs to understand the scope of the concept before making a definitive commitment to develop such a facility.

Regarding improvements to the overall service, Bartica will also soon benefit from same technology which was recently rolled out in Essequibo to provide high-speed Internet.

GTT has been waiting one year and counting for Government to approve their towers, which would pave the way for the firm to introduce faster Internet to Bartica.

Bartica’s Deputy Mayor has been very vocal about the plight of residents when using the Internet service, in some cases having to endure 10-15 minutes of agony waiting for a webpage to load.

She explained that the state of the Internet service in Bartica is detrimental to the development of town in all sectors, including education and commerce.

“When you mention GTT in Bartica, you never get a good response because persons are almost always dissatisfied with the service,” she told Guyana Times.

The Bartica Town Council is grateful for the support shown by GTT and their commitment to enhancing their services.